Competency-Based Interviewing Techniques
Using NLP and Coaching Frameworks

Program Overview

Elevate your hiring strategy with a structured, behavior-based interviewing model. This specialized program is designed to help organizations reduce hiring bias, increase accuracy in candidate evaluation, and align talent acquisition with business outcomes.

Learn how to conduct competency-based interviews using Neuro-Linguistic Programming (NLP) and coaching methodologies—empowering you to assess not just skill, but mindset, culture fit, and long-term potential.

Who Should Attend?

This course is ideal for professionals responsible for capability building, onboarding, and knowledge sharing.

Define and apply competency-based interviewing principles to reduce bias and improve selection accuracy
Identify and map job-specific competencies aligned with performance, values, and culture
Design structured behavioral and situational questions for high-quality candidate conversations
Decode verbal and non-verbal cues using NLP, including body language, micro-expressions, and language patterns
Avoid unconscious bias by applying NLP reframing techniques and structured scoring systems
Evaluate responses with consistency, using objective rubrics and behavioral indicators
Build authentic candidate rapport, creating a safe environment that encourages real, thoughtful responses

Key Outcomes

Course Curriculum

DAY ONE

Foundations of Competency-Based Interviewing

  • Defining competencies: Core, functional, and leadership

     

  • Aligning competencies with job descriptions and business needs
  • Limitations of intuition-based assessments
  • Using the STAR model to elicit past performance
  • Structuring interviews for consistency and flow
  • Building rapport through verbal and non-verbal cues

     

  • Identifying linguistic filters and patterns

     

  • Listening beyond words: tonality, gesture clusters, and body posture

Redesign a traditional interview using a competency-based framework

DAY TWO

Advanced Interviewing Tools and Techniques

  • Designing questions that explore character, values, and adaptability
  • Differentiating situational vs behavioral scenarios
  • Using layered follow-up questions for clarity
  • Identifying common biases in interviews

     

  • Applying NLP techniques to reframe perspectives

     

  • Maintaining neutrality with structured evaluation
  • Detecting discrepancies between speech and behavior

     

  • Using meta-model questioning to challenge assumptions

     

  • Understanding values and motivators through word choices
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  • Creating observable behavioral indicators

     

  • Calibrating assessments in panel settings

     

  • Ensuring documentation supports fairness and compliance

Practice live competency-based interviews with peer and facilitator feedback

Program Impact: Build Future-Ready Teams

This course is more than a training, it’s a mindset shift. Equip your teams with interview skills that are grounded in science, structured around business impact, and focused on hiring for both capability and culture.

By integrating competency-based hiring, NLP techniques, and coaching frameworks, you’ll develop a strategic edge in talent acquisition and foster a high-performing, values-driven organization.