In today’s market, negotiation isn’t about pushing for a win—it’s about building trust, resolving objections with empathy, and creating outcomes that serve both business and client. Whether you’re closing a deal, navigating a service dispute, or handling a high-stakes renewal, your ability to negotiate determines the quality of your results and relationships.
This experiential program blends sales psychology, NLP techniques, and emotional intelligence to help professionals manage pressure, navigate complexity, and turn every negotiation into a value-building conversation.
This course is ideal for client-facing professionals who influence, negotiate, or manage customer relationships:
From price objections to scope creep to emotional escalations, today’s professionals must negotiate with emotional control, clarity, and purpose. This program doesn’t teach tricks—it builds principled, trust-based negotiation capabilities that work across industries, deal sizes, and cultural contexts.
By the end of this training, participants will be able to:
This program empowers your sales and service teams to negotiate with empathy, purpose, and strategic confidence, transforming objections into deeper trust and deals into long-term partnerships.
Curious how this can be tailored to your team’s real-world scenarios?
Book a free strategy call and let’s co-create a negotiation capability that drives results and relationships.
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letstalk@immanuelwilliams.com
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